Shipping Information


SHORTAGES AND DAMAGES
Your bill of lading is documented with what you are receiving.
Please make sure you RECEIVED what you are SIGNING for.  
  • Count before you sign and date
  • Examine for damages before you sign and date
If there is a discrepancy, notate it on the bill of lading while the driver is still there.  The driver must sign also acknowledging the shortage or damage. For example, on the bill you may write:
  •  “Only received 8 of 10 cribs….. 2 cribs missing,” then you and driver sign and date.
  •  “Missing I box of sheets,” then you and driver sign and date.
  •  “1 crib box damaged,” then you and driver sign and date.
Cribs for Kids®  cannot file a claim with the shipping company for missing or damage product if it is not notated on the bill of lading. 
  • REPORT ALL ISSUES TO CRIBS FOR KIDS® THE SAME DAY OF THE SHORTAGE OR DAMAGE!
  •   Fax or email a copy of the signed bill of lading to:
                Barbara Clemons
                Director of Product Distribution
                bclemons@cribsforkids.org
                412 322-5680 x 102
                Fax  412 322-5686
 
 
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